Privacy policy

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Form Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

A2P Messaging Policy

At Grifflyn Electric inc., we are committed to providing clear and compliant communication via SMS and MMS (text messaging). This A2P (Application-to-Person) Messaging Policy outlines our practices for sending messages to our customers and contacts, in accordance with carrier guidelines, applicable laws, and industry standards.


1. Consent (Opt-In)

We only send SMS/MMS messages to individuals who have explicitly opted in to receive messages from us. Consent is obtained through one or more of the following methods:

  • Web forms where users provide their mobile number and agree to receive messages.

  • Text-to-join campaigns where users initiate contact by texting a keyword.

  • In-person or phone-based registration with documented consent.

  • Existing customers who have agreed to receive follow-up messages regarding services/products.

We do not send unsolicited messages.


2. Message Content

Our messages may include:

  • Appointment confirmations or reminders

  • Customer support or service follow-ups

  • Marketing promotions or special offers (if consent was provided)

  • Important updates or notifications

We do not send:

  • Spam or bulk unsolicited messages

  • Fraudulent or misleading content

  • Messages containing illegal substances or prohibited content (e.g., cannabis, hate speech, adult content, etc.)


3. Opt-Out Policy

Recipients can opt out of receiving messages at any time by replying with:

  • STOP – to unsubscribe from all messages

  • HELP – to receive help or support information

Once a STOP request is received, we immediately cease messaging that recipient through that number.


4. Message Frequency

Message frequency varies based on the nature of the communication but will generally not exceed 1-2 messages per year once our service has been provided to you. We do send appointment reminders for you upcoming service, Introductory or reminder emails occasionally while providing service, and feedback forms.


5. Data Privacy

We value your privacy. Phone numbers and personal data collected for messaging purposes are stored securely and not shared, sold, or distributed to third parties without explicit consent.

Please see our Privacy Policy for more details on how we manage user data.


6. Carrier Compliance & Liability

While we use compliant platforms (GoHighLevel and its SMS gateway partners) for A2P messaging, message delivery is subject to carrier approval and restrictions. Message and data rates may apply, depending on your mobile carrier plan.

We are not responsible for delays or failures in message delivery caused by carriers.


7. Contact Information

For any questions regarding this policy or to report an issue, please contact:

Grifflyn Electric Inc.

Email: Power@grifflynelectric.ca
Phone: 7788-350-2677
Address: 355 Catherine St. Victoria BC

Compliance Notice

This A2P policy is aligned with the CTIA Messaging Principles and Best Practices, 10DLC registration requirements, and applicable federal and state laws including the TCPA (Telephone Consumer Protection Act).